At Walk Of Trends, we want you to love what you ordered. If you’re not completely satisfied with your purchase, we’re here to help. This Return and Refund   Policy outlines the process and conditions for returning items and receiving refunds.

1. Eligibility for Returns

      To be eligible for a return, please ensure that:

  • The item must be unused, unworn, and in the same condition that you received it.
  • The item must be in its original packaging with all tags attached.
  • You must initiate the return within 7 days from the date of delivery.
  • Certain items, such as used clothes are non-returnable.

2. How to Initiate a Return

      To initiate a return, follow these steps:

  1. Contact Us: Reach out to our customer service team at [support@walkoftrends.com or +91 8076681984] with your order number, the item(s) you wish to return, and the reason for the return.
  2. Receive Return Instructions: We will arrange a pickup from our side for your return.
  3. Ship Your Return: Please pack the item securely, and we will arrange a pickup from our side. Return shipping costs will be covered by us if the item is defective or incorrect.

3. Refunds

      Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund:

  • Approved Refunds: If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within [insert number] business days.
  • Partial Refunds: In some cases, only partial refunds are granted (e.g., items with obvious signs of use, missing packaging, or items returned after the stated period).
  • Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless the return is due to our error).
  • Payment Gateway Charges: Payment gateway charges will be deducted if a refund is requested due to a wrong order being placed or if delivery is not accepted.
  • Delivery Charges: Delivery charges will be deducted if a refund is requested because delivery was not accepted.

4. Exchanges

 We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at           [support@walkoftrends.com]. We will provide instructions on how to proceed with the exchange.

5. Non-Returnable Items

      The following items are non-returnable:

  • Gift cards
  • Final sale items
  • Customized or personalized products
  • Intimate apparel (e.g., undergarments)

6. Late or Missing Refunds

      If you haven’t received a refund yet:

  • Check Your Account: First, check your bank account again.
  • Contact Your Bank: It may take some time before your refund is officially posted.
  • Contact Us: If you’ve done all of this and you still have not received your refund, please contact us at [support@walkoftrends.com].

7. Damaged or Incorrect Items

 If you receive a damaged or incorrect item, please contact us immediately at support@walkoftrends.com with your order number and details about the   product. Please make a video while unboxing the item for proof. We will arrange for a replacement or refund as soon as possible.

8. Contact Information

      If you have any questions about our Return and Refund Policy, please contact us:

      Walk Of Trends
      Contact Us
      [support@walkoftrends.com]

      [+91 8076681984]